Terms & Conditions
Last updated: 30 September 2025
ONTOUR Sports Ltd, registered in the United Kingdom at 4 Lytton Road, Barnet, EN5 5BY, operates the ONTOUR mobile application. The platform enables football fans to share matchday experiences through photos, videos, and content related to clubs and fixtures.
These terms constitute a legally binding agreement between users and the company. By using our Services, you agree to all terms outlined below. The service is intended for users aged 13 and older; minors require parental permission and supervision.
1. Our Services
Information provided is not intended for distribution in jurisdictions where such use would violate local law or create registration requirements.
2. Intellectual Property Rights
ONTOUR Sports Ltd owns all intellectual property in the Services, including source code, databases, software, designs, audio, video, text, photographs, and graphics. Users receive a non-exclusive, non-transferable, revocable licence for personal, non-commercial use only. No part may be copied, reproduced, or exploited commercially without express written permission. All rights not explicitly granted remain reserved.
3. User Representations
By using our Services, you warrant that:
- Registration information is true and current
- You possess legal capacity to agree to these terms
- You are at least 13 years old
- You will not use automated access methods
- You will not violate laws or engage in unauthorised purposes
4. User Registration
Users must maintain password confidentiality. ONTOUR Sports Ltd may remove or change usernames deemed inappropriate or objectionable at its discretion.
5. Software
Software included with Services is provided "AS IS" without warranty. If accompanied by a separate end-user license agreement, those terms govern use.
6. Prohibited Activities
Users may not:
- Systematically retrieve data to create databases without permission
- Deceive or mislead others
- Circumvent security features
- Harass, abuse, or harm others
- Upload viruses or interfering material
- Use unauthorised automated systems
- Impersonate other users
- Violate applicable laws
- Use Services for unapproved commercial purposes or spam
- Post inappropriate or explicit content
- Upload copyrighted match footage without rights
- Manipulate achievements, engagement metrics, or leaderboards using fake accounts
7. User Generated Contributions
Users may create and submit content including text, video, audio, photographs, and graphics. Users represent they own necessary rights and licenses, and contributions do not infringe third-party rights.
8. Contribution Licence
By posting contributions, users automatically grant the company an unrestricted, unlimited, irrevocable, perpetual license to use, reproduce, publish, and distribute content across any media formats. Users retain full ownership of their contributions.
9. Mobile Application Licence
Users receive a revocable, non-exclusive, non-transferable, limited right to install and use the App on their own devices. Use from Apple App Store or Google Play is also subject to those platforms' terms of service.
10. Social Media
Users may link third-party accounts, allowing the company to access and store linked content for availability through ONTOUR.
11. Advertisers
The company provides space for advertisements but maintains no other relationship with advertisers.
12. Services Management
The company reserves the right to monitor for violations, take legal action, refuse or restrict access, disable contributions, and manage Services to protect its rights and ensure proper functioning.
13. Privacy Policy
Users agree to our Privacy Policy. Services are hosted in the United Kingdom; users consent to data transfer and processing there.
14. Copyright Infringements
The company respects intellectual property rights. Users should notify the company of suspected copyright violations.
15. Term and Termination
Terms remain in effect while Services are used. The company reserves the right to deny access to and use of the Services for any or no reason without notice.
16. Modifications and Interruptions
The company may change, modify, or remove Service contents at any time without notice and bears no liability for modifications or discontinuance.
17. Governing Law
Terms are governed by United Kingdom law. EU consumers retain protections under their country's mandatory provisions.
18. Dispute Resolution
Parties must attempt informal negotiation for 60 days before arbitration. Any dispute is determined by one arbitrator in London, with English as the language and UK law applicable. Arbitration cannot proceed on a class-action basis.
19. Corrections
The company may correct typographical errors, inaccuracies, or omissions without prior notice.
20. Disclaimer
THE SERVICES ARE PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. Users assume all risk of use, and the company disclaims all warranties to the fullest extent permitted by law.
21. Limitations of Liability
The company and its representatives are not liable for direct, indirect, consequential, exemplary, incidental, special, or punitive damages, including lost profit or data. Liability is limited to amounts paid in the prior 12 months where required by law.
22. Indemnification
Users agree to defend and indemnify the company and its representatives from losses, damages, liabilities, and claims arising from their contributions, Service use, or breaches.
23. User Data
The company maintains data for performance management but users are solely responsible for all transmitted data and activity records.
24. Electronic Communications
Electronic communications satisfy legal requirements for written communication.
25. Miscellaneous
These terms constitute the entire agreement. If any provision is unlawful or unenforceable, it is severable without affecting other provisions.
26. Fan Data Ownership & Control
Users retain ownership of uploaded photos, videos, and posts. The company will not sell personal information or content without consent. Users may request data deletion or export at any time.
27. Future Integrations Transparency
ONTOUR may offer optional third-party integrations with ticketing, merchandise, or data providers only with user consent and advance notice.
28. Community Culture Commitment
ONTOUR welcomes all football fans regardless of affiliation. The company reserves the right to remove content or accounts that incite violence, spread hate speech, or damage the spirit of the game.
29. Historical Archive Policy
Matchday posts remain archived unless deleted by the original poster. Deleted content is removed from public view but may remain in secure backup storage for up to 90 days.
30. Club & Brand Impersonation
Users may not create accounts or content falsely representing official clubs, brands, events, or public figures without clear disclosure.
31. Feature & Achievement Integrity
Manipulation of achievements, engagement metrics, or leaderboards using fake accounts, bots, or misleading content is prohibited.
32. Dispute Resolution & Club-Linked Content
If clubs, leagues, or rights holders file valid complaints about linked content, ONTOUR reserves the right to remove or restrict that content per applicable law and community guidelines.
33. Contact Us
For any questions about these Terms & Conditions, please contact us: